![]() If you cannot get to your appointment at the scheduled time and date, you are advised to access the Apple Store online scheduling system or call Apple Store office at (561) 273-2160 to cancel or reschedule. This will take you to the Genius Bar section where you can make an appointment.Yes, Apple Store requires you to book an appointment for Apple Store Palm Beach Gardens to ensure you get a quick service at the Apple Store appointment scheduled time, without the need to wait in line. Type “Genius” in the box and then select one of the Genius Bar results that appear. Make your selection, and then tap Continue. If you tap Don’t Allow, you will have to provide location information manually. Once you’re in the app, you will be asked to allow the app to use your location. ![]() To do this, download and launch the Apple Support app. You can also use the Apple Support app to book an appointment at an Apple Store. Use the Apple Support app to book an Apple appointment Once you’re set, all you’ll need to do is turn up at your appointment time and tell a Genius that you’ve arrived!įancy yourself a bit of an Apple Genius? Read How to get a job working as an Apple Store Genius. It will also be useful for you to bring a photo ID with you, which matches your reservation name. If you’re keen to get hands-on support with your hardware issues via the Genius Bar, you will need to scroll down on the Genius Bar page and click on Get Hardware Help.īefore popping into a store, make sure you read the tips in the “Before you come in” section backing up your device is always recommended. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site.įor those who can’t get to an Apple Store, the Genius Bar site can direct you to Apple Authorized Service Providers and information about posting your device to an Apple Repair Center. To make an appointment with a Genius at an Apple Store (which is free), go to the Genius Bar page on Apple’s website (here are the links to the U.S., U.K., Canada, and Australia.) This page provides details for getting help via chat, a phone call, or email if your problem is software-based. ![]() But note that many questions can be answered using Apple’s online tools, by phoning Apple Support, by asking in the Apple Support Communities, or by tweeting at How to book an Apple Store appointment online ![]() In this article, we show you how to set up an appointment with a Genius at an Apple Store. (Well, there are a limited number of walk-in appointments available and they might be able to squeeze you in, but it’s likely you would have to wait for hours and you might have a wasted journey.) ![]() But in order to do so you will need to book an appointment with Apple in advance–you can’t just show up. You can speak to a Genius at the Genius Bar in an Apple Store. Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. If you need help with an iPhone, iPad, Mac or other Apple product–whether it’s broken or faulty, or you just can’t figure out how to do something with it–the company will help you solve the issue. ![]()
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